The internet communication as material to analyze the physician-patient relationship
- Authors: Guschin A.V1
-
Affiliations:
- The Volgograd state medical university
- Issue: Vol 11, No 1 (2012)
- Pages: 38-41
- Section: Articles
- URL: https://rjsocmed.com/1728-2810/article/view/38572
- DOI: https://doi.org/10.17816/socm38572
- ID: 38572
Cite item
Full Text
Abstract
The article presents the results of content-analysis of 843 messages in Internet forums reflecting the opinions of patients about physicians and medical institutions. To analyze messages array the three level classification scheme is introduced. It is established that the most frequent cause of patients’ dissatisfaction is their discontent of amount and quality of information obtained from physician. The second position is for inadequate emotional background of communication with physician. The third position is for discontent of factual result of treatment or diagnostics.
Full Text
ИНТЕРНЕТ-ОБЩЕНИЕ КАК МАТЕРИАЛ ДЛЯ АНАЛИЗА ОТНОШЕНИЙ ВРАЧА И ПАЦИЕНТА×
References
- Решетников А. В. Социология медицины: Руководство. -М., 2002.
- Dye N. E., DiMatteo M. R. // The Medical Interview: Clinical Care, Education, and Research / Eds M. Lipkin Jr, S. M. Putnam, A. Lazare. - New York, 1995. - P. 134-144.
- Gerteis M., Roberts M. J. // Through the Patient’s Eyes / Eds M. Gerteis, S. Edgman-Levitan, J. Daley, T. L. Delbanco. - San Francisco, 1993. - P. 38-41.
- Gordon G. H., Rost K. // The Medical Interview: Clinical Care, Education, and Research / Eds M. Lipkin Jr, S. M. Putnam, A. Lazare. - New York, 1995. - P. 248-253.
- Lazare A., Putnam S. M., Lipkin M. Jr. // The Medical Interview: Clinical Care, Education, and Research / Eds M. Lipkin Jr, S. M. Putnam, A. Lazare. - New York, 1995. - P. 3-19.
- Levinson W., Roter D. // J. Gen. Intern. Med. - 1993. - Vol. 8. - P. 318-324.
- Lipkin M. Jr. // Behavioral Medicine in Primary Care: A Practical Guide / Eds M. Feldman, M. Phil, J. Christensen. - Stamford, 1997. - P. 12-14.
Supplementary files
![](/img/style/loading.gif)