Digital support of patients with cardiovascular diseases in the health care system: a cross-sectional study

BACKGROUND: Digital support of patients with cardiovascular diseases is considered one of the approaches to improving continuity of care and management of the treatment process. However, the effectiveness of digital solutions is largely determined by the organizational conditions of their implementation and use within the health care system.

AIM: This study aimed to study organizational technologies for digital support of patients with cardiovascular diseases and to assess their effectiveness from a health care organization perspective.

METHODS: A cross-sectional study was performed using organizational and managerial analysis. Regulatory and methodological documents, as well as the results of analysis of the activities of medical organizations implementing digital patient support technologies, were used. System analysis, structural and functional analysis, and process analytics were applied.

RESULTS: It was established that the effectiveness of digital support increases in the presence of regulated information exchange, clear distribution of responsibilities, and integration of digital data into decision-making processes. Improvements in continuity of care, reduction in the frequency of unplanned visits, and increased patient adherence to medical recommendations were observed. The results confirm that digital support should be considered an organizational technology rather than solely a technical tool. The absence of a managed model and regulations for information exchange limits the practical effectiveness of digitalization.

CONCLUSION: Digital support of patients with cardiovascular diseases is an effective element of health care organization, provided its systematic implementation and integration into the health care management system.